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Questions about your listing, advertising, vote rewards or a server breaking the rules? Send us a message — you'll get a private link to the conversation, and our reply appears there.

Send us a message

Before you write

These answer the most common questions straight away.

Claiming your listing
Unclaimed listings can be claimed straight from the listing page — look for “Is this your server?”.
Find your server
Vote rewards & heartbeat
Callback format, signature checks and the player-count heartbeat are all documented, with code examples.
Read the API docs
Advertising
Bronze, Silver and Gold tiers, what each includes, and how sponsored slots are labelled.
See advertising
Reporting a server
Vote manipulation, fake player counts or a mis-declared donation model — check the rules, then tell us.
Toplist rules

How replies work

You get a reference number and a private conversation link.
We reply on that page — open it any time to check.
Answer back there if you need anything else.

Signed-in users also find every request in their dashboard.